Security and Compliance

Cali meets the standards your patients, regulators, and enterprise procurement teams require, out of the box.

21 CFR Part 11

GDPR

HIPAA

SOC 2

21 CFR Part 11

GDPR

HIPAA

SOC 2

21 CFR Part 11

GDPR

HIPAA

SOC 2

What This Means In Practice

Certifications tell you we've met the bar

These are the commitments that matter to your patients and your team day to day.

Your patients' data is never used to train AI models, not ours, not anyone else's. Every interaction is recorded, attributable, and backed by a full audit trail. Patient dignity and data control are designed in from the start, not bolted on as an afterthought.

Safety & Security

How We Think About It

How We Think About It

Transparent

Every interaction has a documented record. No black boxes, no unexplained outputs.

Auditable

Full interaction history always available, for your team, for regulators, for survey preparation.

Full interaction history always available, for your team, for regulators, for survey preparation.

Full interaction history always available, for your team, for regulators, for survey preparation.

Privacy First

Patient dignity and data control designed in from the start. Never bolted on as an afterthought.

Human In The Loop

Human In The Loop

Human In The Loop

Cali flags. Clinicians decide. Oversight is never optional, never bypassed.

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FAQ

Cali Security and Compliance

Cali Security and Compliance

Is patient data used to train AI models?

Never. Patient data is not used to train AI models — not ours, not anyone else's. Privacy and data control are designed in from the start.

Where is patient data stored?

Who are your subprocessors?

How are patient data requests handled?

How long is data retained?

How does Cali handle data integrity?

Is every interaction recorded?

What is Cali's regulatory posture?

Is Cali a medical device?

What happens when something needs attention?

Cali keeps your patients close, so your team can focus on what only humans can do.

© 2026 Calico.Care, Inc.

Cali keeps your patients close, so your team can focus on what only humans can do.

© 2026 Calico.Care, Inc.

Cali keeps your patients close, so your team can focus on what only humans can do.

© 2026 Calico.Care, Inc.